What does agent AI need to do to work in retail?

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What does agent AI need to do to work in retail?

Thank you for joining us on “Enterprise AI Hub”.

In this episode of the Infosys Knowledge Institute Podcast, Dylan Cosper talks with Prasad Banala, director of software engineering at a large US-based retail organization, about driving agentic AI across the software development lifecycle. Prasad explains how his team applies AI to validate requirements, generate and analyze test cases, and accelerate problem resolution while maintaining rigorous governance, human-in-the-loop review, and measurable quality outcomes.

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