What no one tells you about bringing large language models to production: It starts with user stories. I know I know. User stories feel like the product team is always pushing you. But listen to me.
When we started working with Boost Medical Group, an AI-powered personal injury company, we didn’t start debating the latest GPT models or fine-tuning strategies. We started by sitting down with the CEO and Chief Product Officer. We interviewed customers. We mapped out workflows. We’ve got our hands dirty understanding the actual, real-world processes required to support these devices.
The same approach was applied when we built the AI ​​Neuropsychiatrist for SEMA Therapeutics. Our client, Dr. Katie Walker of Revitalist, had a very clear request: She wanted a robot version of herself.
Not in a sci-fi way, but as a practical solution to being overwhelmed with patient assessments. He needed something that could handle depression and anxiety investigations without burning out his human staff.
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