OpenAI launched a platform aimed at helping enterprises create, deploy, and manage AI agents.
According to one company, OpenAI Frontier is designed to connect different parts of the corporate ecosystem by helping agents develop the same skills that people “need to succeed” at work. blog post.
The company said it developed the platform to address a scenario it believes is becoming increasingly familiar in enterprises: While individual use cases for agents have improved efficiency and output, they need to better function as “AI colleagues” across the business.
According to the company, the platform works as a central resource that ties together various disparate AI agents used across an enterprise through “shared context, onboarding, feedback, and hands-on learning with clear permissions and limitations.” In doing so, it aims to prevent the formation and fragmentation of silos caused by disconnected workflows across different systems.
According to OpenAI, Frontier is compatible with systems that teams already have, meaning they won’t have to re-platform. Customers can bring together their “existing data and AI where it lives — as well as integrate applications[they]already use using open standards,” the company said in its blog post.
This way, agents can be reached through any interface, partnering with people wherever work is done. OpenAI said the functionality applies not only to those developed by OpenAI, but also to others created in-house and by third parties.
As part of Frontier’s agent management service, OpenAI will also pair experts, known as forward deployed engineers, with enterprise teams to provide practical assistance in getting the most from their AI.
However, it is not known at this stage how much the Frontier will cost.
The company provided early access to a “limited group” of customers and the platform has already been adopted by a number of enterprise giants, including HP, Intuit, Oracle, State Farm, Thermo Fisher, and Uber. Others, such as BBVA, Cisco and T-Mobile, are running pilots. More widespread availability is promised in the coming months.
OpenAI needs Frontier’s commercial success to help recoup its large investment in AI infrastructure. he has already made his intentions clear serve ads At some levels of ChatGPT, while CFO Sarah Fryer said at the beginning of the year That monetization should be “the core of the experience.”
Enterprise customers currently account for about 40% of OpenAI’s revenue, but Fryer told cnbc Speaking at the World Economic Forum in Davos in January, he expected that figure to rise to 50% by the end of the year.
