NASA says 2024 Boeing Starliner astronauts stranded due to multiple failures
NASA leadership on Thursday described how the trouble-plagued 2024 Boeing Starliner mission jeopardized astronaut welfare and the space agency’s culture of safety and accountability.

Boeing’s CST-100 Starliner spacecraft approaches the International Space Station during the uncrewed Orbital Flight Test 2 mission on May 20, 2022.
NASA’s own decision-making and leadership were partly to blame for the situation that left two astronauts, Butch Wilmore and Suni Williams, stranded for months on the International Space Station (ISS) in 2024. The report was released on Thursday The space agency summarizes what went wrong before, during and after the failed crewed mission to test the readiness of Boeing’s Starliner spacecraft to transport astronauts to and from the ISS.
“Starliner has design and engineering shortcomings that must be fixed, but the most troubling failure revealed by this investigation is not the hardware,” NASA Administrator Jared Isaacman said at a news conference Thursday. “This is decision-making ability and leadership that, if left unchecked, could create a culture incompatible with human spaceflight.”
NASA designated this incident a “Type A accident” – the same classification applied to contender And Colombia Space shuttle disasters, resulting in the combined deaths of 14 astronauts.
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Starliner was conceived in 2010 as a means of carrying people and cargo to low-Earth orbit under NASA’s Commercial Crew Program. Its first and second uncrewed orbital tests in 2019 and 2022, each revealed unexpected performance shortfalls with Starliner’s thrusters.
Nevertheless, despite these thruster issues and other technical problems, NASA went ahead with a crewed test flight, launching Wilmore and Williams on June 5, 2024. The mission’s Starliner spacecraft was named calypso, It was to stay at the ISS for a stay of eight to 14 days before returning to Earth. But calypsoThe thrusters malfunctioned during docking, and the spacecraft temporarily lost the ability to fully control its speed and position in space – a moment that, according to Isaacman and other sources, could have easily ended in disaster. Wilmore and Williams eventually returned to Earth aboard a SpaceX Dragon spacecraft in March 2025.
Isaacman stressed during the press conference that NASA would continue to work with Boeing to resolve Starliner’s problems. But he also took pains to explain how miscommunication and lax NASA oversight of Boeing, a longtime private contractor for the agency, may have contributed to Starliner’s life-threatening failures.
Isaacman said, “We accepted the vehicle; we launched the crew into space. We made decisions from docking through postmission operations. A great deal of responsibility and accountability lies here.”
The report described how, during the incident, mission personnel on the ground had felt overwhelmed by frequent meetings and expressed concerns over data transparency and inclusion, with personnel outside Boeing and NASA’s Commercial Crew Program feeling particularly excluded. According to the report, some of those personnel said astronaut safety was not as central as it could have been.
At the same Thursday press conference, Isaacman said that the focus on proving Starliner’s fitness for flight among some in NASA’s leadership “led to a breakdown in culture, created trust issues. And where leadership failed was failing to recognize that it was happening and to intervene and correct it.”
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